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Archives Dec. 19, 2014

Tips on Keeping Customers for Life

Last update on April 14, 2016.

It is much more profitable keeping a customer and expand the services we offer than to attract a new one. Too obvious? Maybe, but it has been necessary that someone developed this idea to be taken seriously. And, without realizing it, we often fall into the contradiction of designing business plans to attract potential customers, without regarding, at all, the loyalty of those we already have.

Strategies for loyalty.

  • Build a relationship
Today we have access to innovative tools such as the Internet, cell phones, faxes and voice mail, all designed to enhance our ability to communicate. However, even with ...

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